Sckali – Privacy Policy

Effective Date: 08/28/2025

This Privacy Policy explains how Sckali collects, uses, and protects information from customers, vendors, and visitors to our multi-vendor marketplace. By using Sckali, you consent to the practices described below.

1. Information We Collect

1.1 Personal Information: Name, email address, phone number, billing and shipping addresses.

1.2 Payment Information: Credit/debit card details, payment gateway info, and transaction history.

1.3 Vendor Information: Store details, product listings, and business registration info.

1.4 Usage Data: IP addresses, browser type, device information, and website activity logs.

2. How We Use Information

2.1 To process orders, payments, and manage accounts.

2.2 To communicate order updates, promotions, and customer support information.

2.3 To analyze usage trends, improve services, and enhance the marketplace experience.

2.4 To comply with legal obligations and prevent fraud or unauthorized activity.

3. Sharing of Information

3.1 Shared with vendors as necessary to fulfill orders.

3.2 Shared with payment processors and delivery partners to complete transactions.

3.3 Shared if legally required or to protect the rights and safety of Sckali, users, or third parties.

3.4 Sckali does not sell personal information to third parties.

4. Data Security

4.1 Sckali uses encryption, secure servers, and industry-standard practices to protect personal information.

4.2 Users are responsible for maintaining the confidentiality of their account credentials.

5. User Rights

5.1 Users may access, update, or correct their personal information in their Sckali account.

5.2 Users may request account closure or data deletion, subject to legal or regulatory retention requirements.

5.3 Users may opt-out of marketing communications at any time.

6. Third-Party Services

6.1 Sckali is not responsible for the privacy practices of third-party services integrated into the platform, including payment gateways and delivery partners.